Online casino — The bonus types we offer at New: a focused overview of the relevant questions

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Our promotion types and main conditions

Our casino promotions include welcome offers, deposit bonuses, free spins, cashback and usual rewards for active customers. Every bonus carries its own value, qualifying games and wagering rules, which means we display the key terms before you decide whether to claim it. Your bonus amount may depend on the payment option, account standing and promotion period displayed in the details of the offer.

Among new online casinos Canada 2026 customers can weigh up, our New brand is organised around clear conditions and practical rewards. A deposit match may add a percentage of your first deposit to your balance, while bonus spins may apply to one particular slot or a specified group of games. Cashback is normally calculated from eligible losses over a defined period, and our loyalty rewards are credited according to each customer’s activity tier.

What each promotion includes

Our welcome offer is designed for qualifying new customers and can pair a bonus on a deposit with bonus spins. Deposit bonuses give you a disclosed amount when you make an eligible deposit. Free spins provide a set number of spins on approved games, with any resulting winnings subject to the offer’s wagering condition. Cashback gives you back a percentage of qualifying net deficit, while no-deposit rewards may include a modest promotional balance or a limited set of bonus spins without any deposit. A careful assessment of «new online casinos canada 2026» includes checking the published conditions before making a choice.

Promotion types and their conditions
PromotionWhat we offerMain condition
Welcome offerA deposit match, free spins or a combined rewardNew customer status, minimum deposit where stated and a time limit
Deposit bonusA percentage of an eligible depositUse the qualifying payment method and meet the deposit threshold
Free spinsA set number of spins on selected gamesPlay the eligible slot and meet the stated wagering requirement
CashbackA percentage of qualifying net lossesUse during the promotion period and meet any turnover threshold
Loyalty rewardPoints, bonus credits or tier benefitsQualifying activity and the required account tier

The values shown in promotional materials are the ones that apply unless our campaign page states otherwise. We may alter or withdraw an offer before it expires, but we make changes solely when the published terms permit it. We hold balances of bonus funds apart from your withdrawable balance, and the relevant bonus value becomes available for withdrawal only after you complete the playthrough requirement.

Account requirements for our casino bonuses

To claim a promotional offer, you need a verified account, legal age and access from an approved jurisdiction. Prior to activating a reward or authorising a withdrawal, we may request supporting verification documents. You must use accurate personal information, and where our terms ban multiple accounts, only a single account is allowed per person, household and payment instrument.

Country, customer segment, payment option or chosen game restrictions can limit certain offers. If a promotion excludes a payment method, a deposit made with it does not qualify, and funds from the bonus cannot be transferred between accounts. We also apply regular account rules, including funding limits, withdrawals and play activity. These controls help us keep payments accurate and protect customers from unintended account sharing.

Details worth checking before you claim

  • Check the minimum deposit, qualifying payment method and bonus percentage.
  • Confirm the wagering requirement, maximum bonus amount and withdrawal cap.
  • Review the expiry date, eligible games and any maximum bet limit.
  • Make sure your account is verified before you request a withdrawal.

Our promotions may not be combined with other bonuses unless the promotion page explicitly permits it. We count wagers made with the balance of promotional funds first, followed by any eligible real-money balance, where this ordering is specified. If you submit a withdrawal request before completing the wagering requirement, we may remove the applicable balance of credited bonus funds under the published terms.

How we apply bonuses to your account

When you accept an offer, the reward appears in the applicable bonus area of your account. Deposit-based bonuses usually start once the qualifying deposit has settled. We credit complimentary spins to the eligible game, and we calculate cashback after the period of the promotion ends or under the calculation schedule in its terms.

Your withdrawable balance and balance of credited bonus funds remain distinct. You may wager from either balance when our rules permit it, although the terms of the offer specify how each balance counts towards wagering. As you play, we subtract qualifying wagers and convert any finished bonus sum according to the disclosed rule. A wagering requirement of 30x, for instance, means the total wagering amount must reach 30 times the eligible balance of bonus funds.

Some promotions may include maximum win and maximum wager limits. When a game or size of the wager lies outside the permitted range, the play may not contribute toward wagering. We set out the remaining requirement in your account, although progress can vary slightly while a game session is still being processed.

Our casino games and their bonus features

Our game library covers slots, table titles, live dealer titles and selected jackpot games. Game availability can change according to the account and jurisdiction. Slot titles may include expanding symbols, free spins, multipliers, cascading wins or bonus buys, while table titles use fixed or configurable stakes. In games with live dealers, a streamed table result appears in addition to on-screen betting controls, and each title has its own published rules.

Casino games and bonus features
Game categoryCommon featuresPromotion notes
SlotsFree spins, multipliers, bonus rounds and progressive jackpotsFree-spin offers can be limited to selected titles; jackpot games may have separate wagering rules
BlackjackDealer draw rules, insurance, splitting and doubling downSide bets and bonus features may count at a different wagering rate
RouletteStraight, combination, colour and number betsSome roulette bonuses exclude certain bets or high-risk wagering
Live dealer gamesReal-time tables, varied limits and optional side betsPromotion eligibility and contribution rates depend on the specific live title
Jackpot titlesContributing prize pools and prize-trigger eventsMaximum bet conditions can apply while a promotional balance is active

Game availability, minimum stakes and promotion rates of contribution are shown in our game rules. We use independent random number generation for our digital games, and live dealer outcomes are processed through the procedures disclosed for each table. Special game features form part of every game’s design, whereas promotional rewards remain governed by our separate terms of the offer.

Our approach to responsible play

Our account controls include deposit limits, loss limits, playtime reminders and self-exclusion. Request a cooling-off period or account closure at any moment, and contact support if you need assistance with your limits. Promotion claims do not affect access to these controls, and completing a playthrough requirement does not require you to continue playing.

We do not present a bonus as a guaranteed source of income, and wagers can lose value. Choose a budget prior to playing, keep payments in and payouts out apart from essential household expenses, and use only funds you can afford to lose. Our customer support team can explain offer conditions, status of a payment and player-account tools, but cannot offer financial advice or forecast results.

At our casino, promotions are designed to give you more gameplay options your selected games, not to rush your decisions. Watch the conditions, select solely the offers that fit your account and play within your personal limits.

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